Transaction Policies

I only ship to addresses within the continental United States including Alaska and Hawaii.

  I do not ship to overseas U.S. territories such Puerto Rico, Virgin Islands, Guam, Samoa, and the Mariana Islands.

 Your holster will be sent USPS First Class Mail (2 to 5 days delivery) with delivery confirmation and tracking.  I will make every effort to ship the next day or as soon as possible after I receive confirmation from PayPal that your payment has cleared.  I keep most holsters in stock.  Orders taken Saturday and Sunday will be shipped on Monday if possible.

  I only ship USPS First Class Mail.  No overnight express mail, no guaranteed next day delivery, no guaranteed delivery dates, no guaranteed same day shipping, no expedited shipping of any method even with the offer to pay extra.

 I always send out an email shipping notification that includes the intended shipping date and the delivery confirmation number.  If you have not received a shipping notification it is more than likely that I have attempted sending one but have gotten email failure delivery notices indicating there is something wrong with the email address or something that is keeping you from receiving the notice.  In this case I will send the holster as usual but you just won't get the advanced notification or tracking number.

  If I have issued a shipping date that I wasn't aware that the date was a USPS holiday and USPS is closed on that date, your order will be shipped the next day USPS is open after that holiday.

 I ship in a sturdy double-walled box that will fit in most standard regulation roundtop mail boxes that are commonly mounted on posts near the street across the nation.  If your mail box is smaller and the box doesn't fit, the USPS carrier will leave a package pick-up notice in your mail box.  Please note:  If you put a note in the mailbox for the USPS carrier to deliver next door the carrier will more than likely not deliver it as the address would be different than on the box that was sent with delivery confirmation.  This has recently occurred and the package was returned to me undeliverable even though it had the correct address on it. 

 For Left-Handed holsters please allow a couple of days more until I ship your holster as I stock only a few and may have to make one.  If I anticipate a delay for this reason you will be notified by email.  Usually I have them in stock.  Also please be sure to check out the video for Left or Right handed holsters before ordering. Left or Right

 I will accept returns for refunds or a holster exchange that are post-marked no later than 10 days after the USPS confirmation delivery date.

  There are no official distributors of Uncle George's holsters.  Refunds or exchanges are available ONLY to those that have purchased the holster directly from Uncle George's website where there is a record of the purchase.  If you have purchased your Uncle George's holster from some other source other than directly from Uncle George's website then any warranty issues, refunds or exchanges must be directed to the source through which the holster was purchased.  NO EXCEPTIONS.

 I do not exchange used non-laser holsters for laser holsters or used laser holsters for non-laser holsters.

 If you have ordered a holster and have received it and within the 10 day limit you change your mind and decide that you would like a different holster you can return it for a refund within the 10 day limit if it is in unused condition (no pistol has been in it).  You can reorder the holster you wish to have.  

  Reasonable break-in wear resulting from the normal intended function of the holster is acceptable. I will not make refunds or holster exchanges for holsters that have been intentionally altered or abused, reshaped, other parts glued or sewed to it, remolded, crushed to be made limp or modified to any extent that does not retain the original appearance or characteristics intended for this holster. Also, chemicals, compounds, saddle soaps, and any other leather softening agents should not be applied to the holster as it may compromise the finish and render the holster to a softened state not intended for my holsters.   My holsters function well as-is for most folks, but if you find that the holster does not meet your needs in its original form, please return it for a refund. If you decide to use the holster as a platform for experimentation and make the above changes or modifications and any other changes I haven't thought of or listed here, please be advised that I consider that you have done so with the knowledge that you are forfeiting your right to a refund or exchange.   Holsters that are received in the above mentioned conditions will not be refunded or exchanged and will be retained until funds are received from the owner to cover shipping and handling to return the holster to the owner.  That would be $6.00.  In such a case a notice will be sent to the owner.  After retaining the holster for 30 days without the shipping and handling funds being received the holster will be discarded with no possibility for retrieval.  Examples 

 The return shipping costs are your responsibility unless the return is being made due to a mistake that is my fault.  In that case the shipping costs will be reimbursed.  Please note that if you receive a holster other than the one you ordered, right-handed and not left-handed for example, you must return the holster for credit and inspection (it must be in unused condition) before the correct holster can be sent to you.  In this case, I know that it is an inconvenience and is my fault, please accept my apologies, but I have had a couple of holsters not returned after sending a correct replacement holster out immediately while trusting in the honesty of the purchaser to return the original holster.  Not only did I never receive the first holster back but I also lost the cash that I had sent with the replacement holster as compensation for my error and the inconvenience it caused.  As much as I would like to continue with the aforementioned "trust" policy as it is friendlier, I cannot continue with this naive return policy. Therefore, I now require that the original holster be received by me before I will send the correct holster or make a refund.  NO EXCEPTIONS.  I would strongly advise that when returning a holster that you ship USPS with delivery confirmation tracking (it is currently an additional 85 cents). 

  Shipping and Handling costs are not refundable.  My website has more information provided than most other holster sites including video demonstrations for folks to make a decision to purchase or not.  If there is a problem that is obviously my fault and warrants a refund of the shipping and handling costs it will be granted.

 I suggest that you hang onto your box in case you need to make a return.

 A return slip included with the holster must accompany your return.  It should be filled out accurately in order for me to refund you or make an exchange.